Huge workforce, multilingual demand, tight margins.
@Maya_Brooks Haha exactly 😂
Is it just me, or did emerging-market call centres change after the last update?
Talha_C94 and Danish_Ahmed like this.
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Can emerging-market call centres be scripted, or is it voice only?
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@Rhys_Pemberton Service businesses adopt faster than anyone expects.
Agreed 100%
I came here for emerging-market call centres and stayed for the people. Love this community ❤️
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Call centres in emerging markets are the sleeping giant 💰
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Call centres in emerging markets are the sleeping giant 💰